Accepting cryptocurrency is different from accepting cards or bank transfers. Please read this page before you take payments with Cryptain, and decide whether crypto suits your business.
1. Prices move
The value of most cryptocurrencies can rise or fall sharply within minutes. If you keep a balance in a volatile coin such as Bitcoin or Ether, its value in your local currency will change. Stablecoins such as USDT and USDC aim to track the US dollar, but they can lose that link, and they depend on the company that issues them.
2. Payments cannot be reversed
A confirmed blockchain transaction is final. That protects you from chargebacks, but it also means a payment sent to a wrong address, network or token is usually lost. Always check withdrawal addresses and networks.
3. Networks can fail
Blockchains can slow down, stop, reorganise recent blocks or split into two chains (a fork). Network fees can jump without warning. Payments can confirm late or not at all. We set confirmation counts to reduce the risk, but cannot remove it.
4. Holding a balance with us
With balance settlement, we hold cryptocurrency for you. That means you rely on our security and our solvency. Balances are not bank deposits, earn no interest and are not covered by a government protection scheme. To reduce this risk, withdraw regularly or use own-wallet settlement, where payments go straight to you.
5. Your own wallets
With own-wallet settlement, you control the keys and carry the full responsibility for keeping them safe. If you lose your keys or recovery phrase, nobody, including us, can recover your funds.
6. Rules can change
Laws on cryptocurrency differ by country and change often. A new rule could limit which coins you may accept, require you to register, or change how payments are taxed. Tax treatment of crypto is complex; speak to an accountant.
7. Fraud and scams
Scammers impersonate payment services. We will never ask for your password, two-factor code or recovery phrase, and we never ask you to send crypto to "unlock" or "verify" an account. Our emails come only from our own domain.
8. No advice
Nothing on Cryptain is financial, investment, legal or tax advice. Rates shown are for converting prices at checkout and are not an offer to buy or sell.
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